We only accept Cigna and United Healthcare Insurance at this time. Otherwise, Valley Wellness and Counseling is an out-of-network (OON) provider. Payment is due at the end of each session. If you would like to use insurance, you can submit for reimbursement. You will need to provide payment information before our intake session, and you will be billed after each session.
Opting for private pay therapy offers several advantages:
We can provide monthly superbills for you to submit to your insurance company for potential reimbursement.
A superbill is an itemized receipt of services provided within a period. A superbill will include details such as the client's identifying information and the provider's information, i.e., NPI and TIN, as well as dates, diagnostic codes, and fees paid by the client.
It's important to note that insurance reimbursement policies vary, so we recommend contacting your insurer ahead of time to understand your benefits for out-of-network services. Please don't hesitate to reach out if you have any questions or need assistance navigating this process.
Provide the following CPT codes to your insurance company if needed:
We offer a free 15-minute telephone consultation as the first step to starting therapy. This call helps us determine if we are a good fit for your needs. During this time, we will learn about your treatment needs, you can learn about our approach, and we will answer any questions you have about our practice.
You must complete intake paperwork prior to our initial appointment. After our consultation call, you will receive a link to the paperwork, including consent forms, payment information, and questionnaires about yourself. Once completed, we will reach out to discuss scheduling.
To ensure that all clients have access to timely appointments, we require at least 24 hours notice if you need to cancel or reschedule a session. If a session is missed or cancelled with less than 24 hours notice, the full session fee will be charged. You can cancel by leaving a message with our office via phone or email.
Exceptions may be made for emergencies or extenuating circumstances, but please communicate with me as soon as possible to discuss any changes. Work or travel related conflicts are not exceptions. Consistent late cancellations or no-shows may impact your ability to schedule future appointments. Thank you for your understanding and cooperation.